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Reset or change your password


Your password gives you access to every mail service you use. If you've forgotten your password, you can reset it to get back in to your account. It's also a good idea to update your password regularly and to make sure it's unique from other passwords you use.

To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your account.



Resetting a Forgotten Password


If you've forgotten your password, follow these steps to reset it:



Changing Your Password


To change your password, go to your account settings and choose the option to update your password. Make sure your new password is strong and unique.


Keeping Your Recovery Information Updated


Ensure that your recovery email and phone number are always up-to-date. This will help you regain access to your account in case of a forgotten password.

If these steps don't work in your app, change your password using your mobile browser.

Still need help? Call support at 1-800-275-8806 to get live expert help from Customer Care.