Get live expert help with your needs—from email and passwords, technical questions, mobile email and more.
Reset or change your password
Your password gives you access to every mail service you use. If you've forgotten your password, you can reset it to get back in to your account. It's also a good idea to update your password regularly and to make sure it's unique from other passwords you use.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your account.
Resetting a Forgotten Password
If you've forgotten your password, follow these steps to reset it:
- Use your recovery email or phone number.
- Follow the instructions sent to your recovery method.
- Create a new password that is secure and easy to remember.
Changing Your Password
To change your password, go to your account settings and choose the option to update your password. Make sure your new password is strong and unique.
Keeping Your Recovery Information Updated
Ensure that your recovery email and phone number are always up-to-date. This will help you regain access to your account in case of a forgotten password.
If these steps don't work in your app, change your password using your mobile browser.